Return of Goods

You must return or hand over the goods to us without undue delay and in any event no later than fourteen (14) days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
Custom-made commissioned works are excluded from return.

Return Shipping Costs

You shall bear the direct costs of returning the goods.

Compensation for Diminished Value

You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that was not necessary for checking their condition, properties, and functionality.

Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to us.

To [insert name, address, and email address of the business]:


I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*),
Ordered on (*) / received on (*),

Name of consumer(s),
Address of consumer(s),

Signature of consumer(s) (only if this form is submitted on paper),
Date

(*) Delete as appropriate.